Samsung's Freestyle is your very own portable theater, perfect for watching your favorite content anywhere, anytime. When it comes to controlling the projector’s functions, the simplest way is with a remote control. Fortunately, The Freestyle comes with its very own remote! We’ve broken down all its functions so you can become an expert in no time. Plus, The Freestyle can also be controlled using the SmartThings app on your phone.
Use the remote
Note: The remote should be used within 20 feet of The Freestyle. If you do not currently have a remote, you can purchase one from our parts website.
Before you dive into using The Freestyle's remote, make sure it’s been set up and paired. If you’re having trouble connecting the remote, you can try pressing and holding the Return and Play/Pause buttons simultaneously for 3 seconds. Then, the remote should be paired.
See below for a list of the available buttons on your remote:
Power: Turn The Freestyle on and off.
Voice Assistant: Activate the Voice Assistant feature. The Freestyle can be used with Bixby or Amazon Alexa.
Directional pad:Use the up, down, left, and right buttons to navigate the screen and its options.
Select: Enable an item or option on the screen.
Return: Return to the previous screen or menu.
Smart Hub/Home: Switch to the Media home screen or Ambient Mode screen. You can also press and hold this button to open the numerical pad.
Play/Pause: Control the content that is currently playing.
Volume: Increase or decrease the volume of the content that is currently playing. Press the button once to mute all sounds, and hold down the button to open the Accessibility Shortcuts menu.
Launch apps: The remote will also come with app buttons that can be launched using the remote. Please note that the available apps may differ depending on the geographical location.
If you think the remote's battery may be running low, you can always check it to make sure. Press and hold the Home button on the remote, thenselect All Settings, and then select General & Privacy. Select Power and Energy Saving, and then select Available Remote Battery. The battery percentage will be displayed. If needed, the remote can be charged using the USB-C port at the bottom.
Control The Freestyle with the SmartThings app
If The Freestyle’s remote is charging or you don’t have it handy, you can use the SmartThings app on your phone to control the projector! Once you add The Freestyle to SmartThings, you’ll be able to use all of its functions, like turning on Ambient Mode, playing content, adjusting the screen orientation, and more. You can check out our guide aboutsetting up The Freestyle for additional information.
Other answers that might help
- Adjust The Freestyle’s settings for optimal viewing
- Start using Samsung's portable Freestyle projector
How would you like to contact us?
Request Service
Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool
Request service
Help with your Order
Your order, returns, refundsand trade-in questions answered
ORDER SUPPORT
Message Us
Text SMSCARE to 62913 to receive live support 24/7*
* Standard text message and data rates may apply
Don’t see what you need?
Visit our contact page to review all your options.
Ask the Community
Browse answers, ask questions and get solutions from other Samsung customers.
JOIN DISCUSSION
Question about a promotion?
Learn more about Samsung promotions.
SAMSUNG PROMOTIONS
Contact us
We're here for you.
-
Message Us
-
Message Us start an online chat with Samsung
-
1-800-SAMSUNG 8 AM - 12 AM EST 7 days a week IT/ Computing - 8 AM to 9 PM EST Mon to Fri
- Order Help
- Samsung Promotions
-
Call or Text Us Call Us
Want help right away?
Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
Call or Text Us Give us a call
How can we help you?
1-800-SAMSUNG 1-800-SAMSUNG
1-800-726-7864 1-800-726-7864
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 9 PM EST 7 days a week
-
Text Support 24 hours a day 7 Days a Week
We're here for you
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Get support
© 2024 Samsung Electronics America, Inc. Samsung, Samsung Galaxy and Family Hub are trademarks of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The above content is provided for entertainment and information purposes only. Consult user manual for more complete information. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, arising from or related to use or reliance of the content herein.
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
×
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
CANCEL
CONTINUE
×
Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.
For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.
CANCEL