Frequently Asked Questions
You’ve got questions? We have answers! Here are some of the most frequently asked questions we receive about our dip mixes.
Shipping
How fast will my order ship?
Please allow 1 week for your order to process and ship out from Raleigh, North Carolina. We are a home-based family business, and while we try to keep most items in stock year-round, sometimes we’ll need to make a new batch of your favorite dip to order. Most orders will ship USPS First Class Mail.
If you need your order sooner,contact usabout upgrading to Priority or Express delivery.
Product Information
How long will my dip mixes last?
Our dry dip mixes will keepjust as well as the spices in your cupboard. Over time, they may lose a little of their color or potency. We recommend you consume your dip mixes within 1 year for best results.
Once mixed as a dip or spread, take note of the product expiration date(s) for what you’re using as the “wet” ingredients, such assour cream or cream cheese.You will want to consume or dispose of your creations by the earliest date found.
Why do some mixes look like they have more onion, bacon, etc.?
Each of our dip mixes are individually hand-measured. This ensures that each packet has the exact same flavoring… every time! So if you have two of the same dips side-by-side and they don’t look the same – don’t worry. The spices simply settle differently in the packet.
I found you at a local craft show and my guests gobbled up all my dip mixes. How can I get more?
We get this a lot – Whether you thought you purchased enough dips at a local show to hold you over through Christmas, New Years’, and the Superbowl; your son took all yourBacon Dip to college with him after he tried it at Thanksgiving and realized how easy it was to make; or maybe it’ssummertime and your don’t have any of that delicious Dill Dip Mix to whip up your “famous” pasta salad – we’ve got your back!
Our dips are nowavailable for purchaseonline!
You may also check ourShow Scheduleto see if we’re making any craft show appearancesnear you anytime soon. (Note: Most of our craft shows take place in the late fall/early winter,between October and December)
Bonus!If you’re local to the Raleigh, NC area, we offer free pickups to save you shipping fees! Place your order here on our website, and select “Local Pickup” when you get to checkout. You will get an email notification when your order is ready, along with instructions of where and how to pick up.
I have Dietary Restrictions (such as Diabetes, no salt, Atkins, etc). What dip mixes can I eat?
Most of our dip mixes can be enjoyed by those who have special dietary needs! We’ve compileda few of the most common ones we hear of on ourSpecial Dietspage.
I have food allergies. Where can I find information about specific ingredients in your mixes?
Each of our dip mixes have the ingredients listed on our website (under “Additional Information”), as well as on the back of the dip packet you receive. Of course, if you can’t find the information you need there, feel free tocontact us.
