What Is Call Forwarding?
Call forwarding is a simple, convenient feature that allows you to redirect your calls to Specialty Answering Service. Many phone service providers include call forwarding with basic plans. If your service is not already equipped with this feature, contact your provider to have it activated before you can forward your lines to SAS.
Can SAS Forward My Lines for Me?
No, SAS cannot forward your lines for you, nor can we activate or deactivate this feature through your phone provider.The client is entirely responsible for managing all aspects of call forwarding. SAS does not know when your lines are forwarded or which lines are forwarded. If you're having trouble forwarding calls, please contact your phone provider.
How Does Call Forwarding Work?
Most of the time, the standard procedure for call forwarding follows these simple instructions:
- Engage forwarding by dialing *72: From a landline phone, listen for the dial tone, then enter the forwarding number you received from SAS. You may hear a stuttered dial tone to confirm that call forwarding is activated.From a mobile phone, enter *72 and press the Call icon.
- Disengage forwarding by dialing *73: You may hear a stuttered dial tonealerting you that call forwarding has been deactivated. Calls will now ring directly to your phone.
Many carriers also offer no answer call forwarding, or ultra/remote call forwarding.
- With no answer call forwarding, you can route calls to an alternate number if there is no answer on your telephone line. It's different from traditional call forwarding,which immediately forwards your calls to an alternate number.
- With ultra/remote call forwarding,your phone service provider supplies you with a local number, and all calls to that number will be immediately diverted to SAS. This gives your business the appearance of a local presence no matter where your primary office is located.
Depending on your phone company, phone system, or VoIP provider, call forwarding instructions may vary. Keep in mind that if you are forwarding your calls from a VoIP service, there may be delays in call transfer and pick-up times due to internet speed or traffic.
Here is a list of common phone service carriers. Click on the carrier below to see detailed call forwarding instructions, but please check with your phone provider for the most up-to-date procedures.
- 123Net
- 180 Pros
- 2600 HZ
- 3CX
- 3 Rivers Communications
- 8x8
- 800.com
- ACOM
- ACS (Alaska Communication Service)
- Adit
- Advanced Telecom
- Aerialink
- Affiliated Communications
- Aircall
- Allstream
- Allworx
- Altice USA
- Armstrong
- AT&T
- Atlantic Broadband
- Astound Broadband
- ATMC
- Avaya
- Avoxi
- Baja Broadband
- Baldwin Telcom
- Bandwidth
- Bek Telephone
- Bell Canada
- Bendtel
- Better Voice
- Birch Communications
- Blue Ridge Communications
- Bonzo CRM
- Boost Mobile
- BoTech Communications
- Brandenburg Telephone Company
- Breezeline
- Bresnan Communications
- Bretton Woods Telephone Company
- Bright House Networks
- Brightspeed
- Bristol Virginia Utilities
- Broadband Telecom
- Broadview Networks
- Buckeye Telesystem
- Cablevision
- Callcentric
- CallFire
- CallRail
- Callture
- Cavalier Telephone
- Cbeyond
- CC Communications
- CCi Voice
- Cellular One
- Centerpoint
- Central Telephone
- CenturyLink
- Charter Communications
- Cincinnati Bell
- Cingular Wireless
- CinTel
- Cisco Jabber
- CNS Communications
- Comcast / Xfinity
- Comporium
- Consolidated Communications
- Courteous Communications
- Cox Communications
- Crexendo
- Cricket Wireless
- CustomTollFree.com
- Deltacom
- Dialpad
- Digicel
- Dish Wireless
- Earthlink
- Electric Power Board of Chattanooga
- Emmix Communications
- Enventis
- ESI
- eTel of Murray
- eVoice
- Fibernetics
- Fidelity Communications
- First Communications
- Flowroute
- FreedomVoice
- Focus Broadband
- Fonality
- Fongo Works
- Fortel Communications
- Fortis Telecom - ProLine PBX
- Frontier Communications
- FusionConnect
- GCI
- General Communications
- Google Fi
- Google Voice
- GoTo Connect
- Granite State Communications
- Grasshopper
- Hargray
- Hawaiian Telcom
- Insight Communications
- Integra Telecom
- Intermedia
- iPlum
- iTeleCenter
- ITP VoIP
- Jackson Energy Authority
- Jivetel Communications
- Jive Communications
- JustCall
- Kall8
- Kixie
- Koodo Mobile
- Lightspeed Voice
- Lennon Telephone Company
- Line 2
- LinkedPhone
- Lipan Telephone Company
- LOGIX Communications
- Lumen Technologies
- Lumos Networks
- magicJack
- Mango Voice
- Matrix Business Technologies
- Mediacom
- MegaPath
- Meriplex
- MetroPCS
- Microsoft Teams
- Midcontinent Communications
- MightyCall
- Mint Mobile
- Mitel
- Moapa Valley
- Momentum Mobility
- NEC
- NET 10 Wireless
- Nextiva
- Nextlink
- Northland Communications
- NumberBarn
- Onebox
- Ooma
- OpenPhone
- Optimum Voice
- Otter Tail Telcom
- Pacific Bell
- Pacific Telephone Company
- PAETEC Communications
- PanTerra Networks
- Peerlogic VOIP
- Park Region Mutual - Otter Tail Telcom
- Phone.com
- Pinnacle Communications
- Podium
- Primus Canada
- RCN
- Richland-Grant
- RingCentral
- RingRX
- Rogers Communications
- Rural Telephone
- Sage Telecom
- Sandwich Isles Communications
- Santel Communications
- Service Electric
- Shaw Communications
- Shoretel
- Silver Star Communications
- Simple Mobile
- Sinch Voice
- Skype
- Sonetel
- Sonic
- South Canaan Telephone
- South Slope
- Sparklight
- Spectrum
- Sprint
- Spruce
- Straight Talk Wireless
- Strata Networks
- Suddenlink
- T3 Communications
- TalkRoute
- TDS Metrocom
- TDS Telecom
- Telco Depot
- Telepacific Communications
- Tello
- Telnyx
- TELUS
- Telzio
- TextNow
- The North Eastern PA
- Time Warner Cable
- T-Mobile
- TollFreeForwarding.com
- Tri-County Communications
- Tri-Tel Communications
- Trunkmasters.com
- Twilio
- UBTA-UBET
- Union Telephone Co.
- Unitel Voice
- USIP Communications
- Utility Telecommunications
- US Cellular
- Veracity Networks
- Vergent Communications
- Verizon
- Virgin Mobile
- VirtualPBX
- Viya
- VoIP MS
- VoipZip
- Vonage
- Vumber.com
- Weave
- West Wisconsin Telecom
- Westphalia Telephone Company
- Whidbey Telecom
- Windstream Communications
- Wix Business Phone Line
- WOW
- Xblue
- Xfinity Mobile
- XO Communications
- Zoom
If you have any problems forwarding your phones, please contact your phone provider.
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