A failed iPhone call can be very frustrating, but it’s a problem that can often be easily fixed. In this article, I’ll walk you through the most common causes of the iPhone call failed error, and how you can fix them.
What does Call Failed error mean on iPhone?
You are trying to make a call over the cellular network on your iPhone; you find the number on your iPhone and tap the call button, which brings the calling screen.
Then after a few seconds, you see the “Call Failed” message, as well as the “Cancel” and “Call Back” buttons.
Sounds familiar? Well, you are not alone. That is a common issue that a lot of iPhone users encounter.
Usually, you should be able to make the call successful by tapping the “Call Back” button. In some cases, you may get the call failed error repeatedly.
Why does my iPhone keep saying Call Failed?
Several factors can be why your iPhone keeps showing call failed error, including the iOS version, cellular network, iPhone model, and many other things.
Below are some of the common causes:
How to fix iPhone call failed error
1. Dail *#31
One of the most common solutions you can try to solve the call failed error on iPhone is by dialing *#31#.
Dialing the code will disable the outgoing anonymity status on your phone, which you may have accidentally turned on, and possibly solve your problem.
2. Turn Airplane Mode on & off
Another simplistic solution you can try is turning the Airplane Mode on and off. It can refresh your iPhone’s WiFi and cellular network and may help solve any issues related to the networks.
Open the Control Center by swiping down from the top-right corner of your iPhone (or swiping up from the bottom of the screen on iPhones with the Home button). Find the Airplane Mode icon and turn it on; wait for a few seconds and turn it back off.
3. Check blocked phone numbers
Are you trying to call a blocked phone number? You may have accidentally blocked a person’s number and then forgotten to unblock them.
If so, it is very normal to encounter a failed call.
Here is how to check if the number is blocked:
4. Check the date & time
Make sure that the date and time of your iPhone are set correctly based on the location. Especially if you have traveled to a different time zone,
You need to update it to the correct one to use the call function smoothly.
You can update it from the Data & Time option underSettings > General.
Another thing you can do is to toggle on the Set Automatically, which will update the time automatically based on the location.
5. Restart your iPhone
Many issues on your iPhone can be solved easily by simply restarting the device, including the call failed error.
Press the Side button and wait until the red slider occurs.
Turn the slider to the right, and it should turn your iPhone off.
After that, wait a few seconds and turn on the iPhone again by pressing the same button.
6. Remove & reinsert the sim card
A damaged SIM card on your iPhone can also cause your call to fail on your device.
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So check your SIM card for damage if you have used it for a long time.
It’s pretty easy to remove and reinsert the SIM card on your iPhone.
Bring out the slim slot and put it back if you don’t find any damage. However, If you find any, you should consider getting a new SIM card and try making the call again.
7. Update carrier settings
Updating your iPhone’s carrier settings may help solve various issues, including call dropping, call failure, etc.
Here is how to update carrier settings:
8. Check LTE and Roaming
LTE is a newer and more updated version of your cellular network.
It provides smoother performance, but you may encounter the Call Failed error on your iPhone if LTE isn’t working in your area.
Similarly, you may also face this error if you haven’t enabled roaming for the country that you’re visiting.
In such cases, you can either try switching to 3G or enable roaming.
To switch to 3G, gotoSettings > Mobile Data > Mobile Data Options > Voice & Data
To Enable Roaming, go toSettings > Mobile Data > Mobile Data Options
Press the indicator next to “Data Roaming” to turn the function on or off.
9. Reset network settings
If you still cannot solve the call failed error on your iPhone, consider resetting the Network Settings.
Note that this will eradicate all the saved settings of cellular networks, Bluetooth, and WiFi.
To do it, openSettingsand go toGeneral > Transfer or Reset [Device] > Reset > Reset Network Settings
10. Update to the latest iOS version
Using an outdated iOS version may cause many issues, including call failure.
So consider updating your iOS version to the latest version.
You can easily update the iOS version by going toSettings > General > Software Update.
11. Factory reset your iPhone (data loss)
If you have tried all the solutions above, consider factory resetting your iPhone.
Note that this will remove everything from your device. So, consider creating a backup before doing that.
To reset your device, go toSettings > General > Reset > Erase All Content and Settings; then enter your passcode and confirm.
Conclusion
As you see, there are different causes behind the iPhone call failed error.
If you can detect the specific reason, it can be easily solved by trying the intended solution.
However, if you cannot catch the problem, you will need to try all the solutions one by one.
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