Pros and Cons of MyChart 2024 (2024)

Overview

What is MyChart?

Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.

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Recent Reviews

MyChart encourages patients to be an advocate for their healthcare needs.

10

out of 10

May 01, 2024

Incentivized

Epic MyChart is utilized by our patients to access their health records. The system allows them to message our physicians, review their …

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Epic and MyChart

9

out of 10

January 30, 2022

Incentivized

Communicating with colleagues, patients, and other care providers on the individual’s plan of care. The product addresses keeping track of …

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A great way to communicate with your health care patients

10

out of 10

January 19, 2022

Incentivized

As a company, we use Epic MyChart to inform patients of test results, scheduled appointments, and general health overviews. This has …

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MyChart is the de-facto experience in connecting to your health care

9

out of 10

January 10, 2022

Incentivized

This is used for medical information results, appointment scheduling, etc. It simplifies communication that usually takes too long over …

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MyChart - helping me do my part

8

out of 10

January 10, 2022

Incentivized

We primarily use Epic MyChart to store, analyze, and manage patient data and care. We also use it to communicate with patients and …

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Overall Great program

8

out of 10

January 10, 2022

Incentivized

It has made it really easy to see my medical information. Such as test results and scheduled visits. I am also able to fill out lots of …

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Reviewer Pros & Cons

  • Viewing appointment history, requesting appts etc.
  • There are rarely any technical issues, but having the option to hit a button within the chart and call would be nice.
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Pricing

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MyChart

N/A

Unavailable

What is MyChart?

Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

  • About
  • Tech Details

What is MyChart?

MyChart Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Compare with

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Reviews and Ratings

(12)

Reviews

(1-6 of 6)

Companies can't remove reviews or game the system. Here's why

May 01, 2024

MyChart encourages patients to be an advocate for their healthcare needs.

AJ
Ashley Jordan

Office Manager

BASS Medical Group - Neurology Division (Hospital & Health Care, 11-50 employees)

Score

10 out of 10

Vetted Review

Incentivized

Pros and Cons
  • Easy access to records

  • Messaging

  • Viewing appointment history, requesting appts etc.

  • There are rarely any technical issues, but having the option to hit a button within the chart and call would be nice.

January 30, 2022

Epic and MyChart

Verified User

Former Employee in Information Technology

Hospital & Health Care Company, 201-500 employees

Score

9 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons
  • Email-like correspondence.

  • Appointment tracking.

  • Easy to read lab results.

  • Slow communication form for private messaging, could add a live chat feature option.

  • Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider.

  • Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally.

January 19, 2022

A great way to communicate with your health care patients

NB
Nathan Brown

Sales Manager

LogixX Pharma (Pharmaceuticals, 11-50 employees)

Score

10 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons
  • Communicates effectively with patients

  • Excellent interface

  • Notifies appointments

  • Saves staff time

  • Can be complicated for some users, so does require some explanation

  • Is only as good as the team that completes the information

January 10, 2022

MyChart is the de-facto experience in connecting to your health care

Verified User

Director in Engineering

Computer Software Company, 1001-5000 employees

Score

9 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons
  • Slick mobile app

  • Mobile app supports multiple profiles

  • Great UI that is pleasant and inviting

  • Actual data when displayed is a bit unpolished

  • Didn't find easy integration to device calendar and profiles

  • Dark mode would have been nice

January 10, 2022

MyChart - helping me do my part

Verified User

Contributor in Information Technology

Hospital & Health Care Company, 10,001+ employees

Score

8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons
  • Collecting payments for bills

  • Providing patient data for analysis

  • Continuous updates of their UI

  • Integrating different tools like virtual visits, SmartExam

  • Better user experience - it's most helpful for those that are digitally savvy. Patients that struggle with tech have a hard time with things like Pre-Checkin.

  • Not customizable. Very hard to customize the solution to our organization's needs while ensuring upgrades are still possible.

  • Not able to use facial recognition to log in as a patient/user.

January 10, 2022

Overall Great program

Verified User

Engineer in Customer Service

Insurance Company, 1-10 employees

Score

8 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons
  • Review prior visits

  • Allows me to look at test results

  • Lets me chat with my doctor on my schedule

  • It would be nice if I could switch between different providers more easily

  • It would be nice if each provider could see the others data

  • It would be nice to get detailed test results

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Pros and Cons of MyChart 2024 (2024)

References

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