Resources for Funeral Directors (2024)

Resources for Funeral Directors (1)

Arlington National Cemetery, our nation’s most hallowed ground, is the final resting place for approximately 400,000 active duty service members, veterans and their families. This historic cemetery bears witness to American heritage and the military service and sacrifice of men and women in uniform throughout the nation’s history. Families come from all over the country to bury their loved ones at Arlington National Cemetery. They come to Arlington because of the rich history of military honors that makes the service so special. The nation's veterans are laid to rest with dignity and honor by a compassionate and dedicated work force.We believe that caring for our nation's heroes and their families during their time of need is a sacred duty entrusted to us.

On average, Arlington National Cemetery conducts between 27and 30 funeral services each weekday. There are up to six committal services an hour, five times a day. Saturday services are also available for placements and services for cremated remains that do not require military honors or military chaplain support. The cemetery generally conducts between sixand eightservices on Saturdays.

Understanding Arlington's Scheduling Process

The process to schedule a burial at Arlington National Cemetery can be complex, and we handle each family's request individually with the utmost care and professionalism. Each request is unique. The length of time it takes for scheduling depends on many factors, including the family's ability to provide all documents to verifyeligibility, the type of remains, themilitary resources available andany special requests (such as requests for the chapel located on Joint Base Myer-Henderson Hall).

When the family or funeral home makes the first call to the customer service center, they are given a case number for tracking purposes and are asked to fax or e-mail all required documents for review. The cemetery staff will need to establish and confirm that the service member is eligible for burial at Arlington. We recommend that you have all of the required documentation together before you call to schedule the service. Any documents requested by cemetery staff can be e-mailed toarlingtoncemetery.isb@army.miland must include the case number provided by the customer service center.Please Note:Arlington National Cemetery will not respond to other inquiries via this email box.

The required documents are the DD214 (or service equivalent) with an honorable character of service to establisheligibilityfor the eligible service member, death certificateand cremation certificate, if applicable. It is the family's responsibility to provide the service member's eligibility documents. A service will not be scheduled until all required documents are received.Click here for instructions on how to make an emergency records request.

Families will be required to validate that an urn contains 100 percent of the decedent's remains received from the crematorium or funeral home before Arlington National Cemetery conducts the burial service.

For more information on the scheduling process,please see our fact sheet.

Required Documentation

  1. DD214 or equivalent service documentation showing honorable discharge and active duty service. (Mandatory for a veteran; not required for the second interment of spouseif ANC can verify the veteran's eligibility from historic archived records.)
  2. Death certificate.
  3. Cremation certificate, if applicable.
  4. Succession documents forthe person authorized to direct disposition (PADD)to act on behalf of the primary next of kin (PNOK).
  5. Other documents, as requested by the cemetery.

Tips for Scheduling Services

  • Providethe cemetery with multiple ways to contact the funeral home and the PNOK. An e-mail address is required for the PNOK. Only the PNOK or PADDis authorized to sign the required documents.
  • Have all of the required documentation together before you call to schedule.
  • If the decedent is being interred with someone already at Arlington National Cemetery, please provide the section and grave number for in-ground gravesites and court, or section, column and niche numbers for above-ground interments, if known.
  • Consider a Saturday service for placements or services for cremated remains that do not require military honors or military chaplain support.

Important Information: Cremated Remains

Arlington National Cemetery requires certification of 100% of cremated remains and a cremated remains certificate. We supportindustry best practices of providing the cremation identification number, which is included with the remains and annotated on the cremation certificate. Arlington does not accept cremated remains by mail.

Urns should be no larger than 9" x 9" x 9"(not including companion urns). Ifthe urn purchased by the family exceeds this size, please inform ANC staff prior to the interment date.

Saturday services are available for placements and services for cremated remains that do not require military honors or military chaplain support.

Important Information: Casketed Remains

Arlington National Cemetery will request that the funeral home provide additional information regarding unusually heavy caskets, oversize caskets or vaults, or any other item which could impact the handling of the remains on the day of the service.

Resources for Funeral Directors (2024)

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