The Eddy mobile app is able to capture your location when you clock in or clock out. When you install the Eddy app, the device will ask for permission to track location. You can control whether the location permission given to the app is precise or not.
If you want to edit the permission to enable the precise location, this can be done.
Edit location preference in iOS
In iOS the location preference is found the device settings area. Within settings scroll through the apps until you see the Eddy app. Tap on the Eddy app and you'll see a screen like the one below that shows what permissions have been given to the app.
![Why is my phone's GPS location not accurate? (1) Why is my phone's GPS location not accurate? (1)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Tab the Location permission to bring up the location access permission screen. On this screen there is an option to enable Precise Location. Tap this option to enable Eddy to record your precise location. This helps your employer know where you were when you clock in or clock out with more precision.
![Why is my phone's GPS location not accurate? (2) Why is my phone's GPS location not accurate? (2)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==)
Android Devices
- On your Android phone or tablet, open the Settings app .
- Tap Location.
- At the top, switch location on.
- Tap Mode: High accuracy.
Other considerations
If your phone is set to high accuracy or precise location, and it is still not showing an accurate GPS location, it could be also caused by a weak GPS signal. The following are some suggestions to help improve your phone's accuracy:
- Try clocking in or out while outside of a building or vehicle. Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites.
- A GPS signal is strongest under the clear sky. If you can’t see the sky, you'll have a weak GPS signal and your position on the map might not be correct.
- GPS accuracy varies depending on the number of visible GPS satellites. Locating all visible satellites can take several minutes, with accuracy gradually increasing over time.
Your phone's location detection may be most accurate when using a combination of GPS, Wi-Fi, and mobile networks. Follow these steps to ensure you are using a combination of location sources:
- Navigate toSettings > Location >and make sureLocationisON.
- Navigate toSettings > Loction > Sources Modeand tapHigh Accuracy.
- Connect to a Wi-Fi network and see if location accuracy improves. NOTE: Your phone may need a data connection to retrieve location data.
Airplane mode affects High accuracy mode, since it disables Wi-Fi and mobile networks. Navigate to Settings and make sure that Airplane mode is turned off.
FAQs
Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. A GPS signal is strongest under the clear sky. If you can't see the sky, you'll have a weak GPS signal and your position on the map might not be correct.
Why is my phone GPS inaccurate? ›
Sometimes, the cache files and data files that build up on your device for Maps may have been corrupted. This can cause a problem for your GPS and it may begin behaving abnormally. To solve this problem, you must delete the cache and data for Maps and check if the problem is fixed.
Why is my phone not showing my correct location? ›
Improve Location Accuracy on Android
Head to the Android device Settings app. Tap on Location. Now select Google Location Accuracy. Turn on Improve Location Accuracy option.
How do you fix GPS accuracy? ›
If your location is still wrong, here are some things you can try.
- Turn on Wi-Fi.
- Restart your phone or tablet.
- Calibrate your phone or tablet.
- Orient yourself with Live View.
- Improve accuracy of your location with Live View.
Why is my GPS tracker not accurate? ›
Signal problems: Factors such as tall buildings or trees can hinder GPS transmission and mess up the signals. Device quality is one of the crucial factors that affect GPS data. An unreliable and cheap GPS device can often provide inaccurate information.
How do I make my phone GPS more accurate? ›
Android Devices
- On your Android phone or tablet, open the Settings app .
- Tap Location.
- At the top, switch location on.
- Tap Mode: High accuracy.
How do I calibrate my GPS on my phone? ›
How to calibrate Google Maps on Android and iOS
- Open Google Maps and find your current location.
- Tap the blue dot and press Calibrate.
- Hold your camera up and scan your surroundings with Live View.
- (Android only) Choose the Use Compass option.
- (Android only) Spin your phone in a figure of eight motion.
Why is my GPS showing the wrong location? ›
A bad internet connection. VPN changing your location. Your GPS is inaccurate. Having the wrong permissions and settings enabled on your device.
How do I correct my phone location? ›
- Open your device's Settings app.
- Tap Security & Location. Location. If you don't find "Security & Location," tap Location.
- Tap Mode.
- Select a mode: High accuracy: Use GPS, Wi-Fi, mobile networks, and sensors to get the most accurate location.
Why does my location say I'm somewhere I'm not? ›
Check the GPS signal settings on your mobile device. When the GPS is properly enabled on your mobile device, it will work inside a house or building, however, due to the potential obstacles that may block connection with satellites, it is not recommended to use this feature while you are indoors.
Turn your device's location accuracy on or off
- Open Settings .
- Tap Location Location Services Location Accuracy.
- Turn Improve Location Accuracy on or off.
How to reset phone GPS? ›
You can reset your GPS on your Android phone by following the steps below:
- Open Chrome.
- Tap on Settings (the 3 vertical dots on the top right)
- Tap on Site Settings.
- Make sure that settings for Location is set to “Ask First”
- Tap on Location.
- Tap on All Sites.
- Scroll down to ServeManager.
- Tap on Clear and Reset.
What causes GPS inaccuracy? ›
Common causes include: Satellite signal blockage due to buildings, bridges, trees, etc. Indoor or underground use. Signals reflected off buildings or walls ("multipath")
Why is my GPS on my phone not accurate? ›
Walls, vehicle roofs, tall buildings, mountains, and other obstructions can block line of sight to GPS satellites. NOTE: A GPS signal is strongest under the clear sky. If you can't see the sky, you'll have a weak GPS signal and your position on the map might not be correct.
How do you test GPS accuracy? ›
- Calculate the distances out of coordinate differences between a two reference points (or tap them in an editor)
- Determine the difference between measured and calculated distance.
- Calculate the average difference: count all differences together and divide them through their quantity.
Can a phone tracker be wrong? ›
But don't trust them. Two dangerous cases of mistaken identity using the Find My app showed that location-tracking technology can be useful — but it cannot be trusted.
Why is GPS data sometimes inaccurate? ›
GPS satellites broadcast their signals in space with a certain accuracy, but what you receive depends on additional factors, including satellite geometry, signal blockage, atmospheric conditions, and receiver design features/quality.
Why is Find My phone so inaccurate? ›
'Find My' accuracy largely depends on the device's hardware, signal strength, and environmental conditions. In ideal situations, such as open outdoor areas with clear visibility to GPS satellites, 'Find My' can provide highly accurate location data, often within a few meters.