Residential Home | Consumers Energy (2024)

We've added some brand new features just for you. Let's take a quick tour to show you our updates.

1/4

Residential Home | Consumers Energy (1)

Switch back and forth to see the Residential and Business home pages.

2/4

Residential Home | Consumers Energy (2)

Here's your place to see important news and topics for the month.

3/4

Residential Home | Consumers Energy (3)

Select a category from the dropdown menu to see different options below.

4/4

Don't have an account? Create a Profile

Account & Billing View or pay bill Energy dashboard Residential Rate Options Start, Stop or Transfer Service Account Details Savings & Clean Energy Compare programs Renewable Energy Electric Vehicles Clean Energy Plan Online Store Outages & Safety Report an issue Emergencies Outage Credits Tree Maintenance Safety in Your Home

x

Discover a Better Way to Navigate

Our brand-new homepage and navigation menu are here!

View More View Less

Residential Home | Consumers Energy (6)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

×

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Residential Home | Consumers Energy (7)

×

Residential Home | Consumers Energy (8)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

×

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Residential Home | Consumers Energy (9)

×

Residential Home | Consumers Energy (10)

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

×

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

Residential Home | Consumers Energy (11)

×

Residential Home | Consumers Energy (12)

As of: 7:22 AM, 7/27/24

Residential Home | Consumers Energy (13)

Stay Cool in the Summer with Tips on Shifting Your Energy Use

See Tips

Introducing: The Real People of Reliability

Meet Our Crews Bringing Power Reliability to Life

New Renewable Solutions Are Coming

Sign Up for Early Access

Need One-Time Assistance with Your Bill?

Catch Up on Your Bill with Free Programs

Introducing: The Real People of Reliability

Meet Our Crews Bringing Power Reliability to Life

New Renewable Solutions Are Coming

Sign Up for Early Access

Need One-Time Assistance with Your Bill?

Catch Up on Your Bill with Free Programs

Password Guidelines: Don't Get Locked Out Looks Like You’re Using the Wrong User ID

  • Case sensitive
  • Between 6-20 characters long
  • 1 or more letters
  • 1 or more numbers

Looks like you're having trouble logging in to your account.

To protect your security, we'll lock your account for 30 minutes after the next unsuccessful login attempt

  • Need a Hint?
  • Passwords are case sensitive
  • Make sure your keyboard doesn't have the caps lock on
  • Your password is between 6-20 characters long
  • Your password will have at least one letter and one number
  • Your user ID is at least 6 characters long
  • Your user ID can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It does not have a period as the first or last character
  • On a Mobile Device?
  • Try using your Fingerprint Password Manager on your phone to log in. Click here to get started

You can also reset your password to make sure you're using the right one.

Reset Your Password

Want to continue without logging in?

Pay as a GuestReport an Outage as a Guest

It seems like you’re having trouble remembering your User ID

Click Here if you forgot your user ID

Click Here if you need to create a profile

  • Need a hint about your User ID?
  • All user IDs are at least 6 characters long
  • User IDs can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It will not have a period as either the first or last character
  • On a Mobile Device?
  • Try using your Fingerprint Password Manager on your phone to log in.Click here to get started

Want to continue without logging in?

Pay as a GuestReport an Outage as a Guest

Sorry that User ID is not found. Hint: Your User ID could be an email address or a username you created. Go back to sign in to try again or click here if you would like your user ID to be emailed to you.

"); accountLocked = true; if (attemptsWrongPass === 3) { //Password Verification //8 PushEventGaTagParms("Login", "Password Verification Step", "Error - Locked Account"); } //Unlock Account Step //1 PushEventGaTagParms("Login", "Unlock Account Step", "Error - Account Locked"); attemptsWrongPass = 0; } addAnalyticsTags(); } // Callback function for MutationObserver function mutationCallback(mutationsList, observer) { // Check if the element with id 'okta-sign-in' is now present if (document.querySelector('#okta-sign-in-config-colors')) { // If the element is present, disconnect the observer and execute the desired function observer.disconnect(); executeWhenElementPresent(); observer.observe(document.body, observerOptions); } if ($(".identifier").length === 0 && $("input[name='identifier']").length === 0) { $("a.link.js-forgot-password").hide(); } else { $("a.link.js-forgot-password").show(); } const widgetEnterAuthCodeInsteadLink = $("#widget-container .enter-auth-code-instead-link"); if (widgetEnterAuthCodeInsteadLink.length > 0) { const interval = setInterval(() => widgetEnterAuthCodeInsteadLink.click(), 100); setTimeout(() => clearInterval(interval), 2000); } const widgetErrorMessageElement = $(".okta-form-infobox-error.infobox.infobox-error"); if (widgetErrorMessageElement.length > 0) { if (widgetErrorMessageElement.text().includes("Sorry, that User ID not found. Hint: Your User ID may not be an email address.")) { const userIdNotFoundErrorMessage = $("#userIdNotFoundErrorMessage").html(); widgetErrorMessageElement.html('' + userIdNotFoundErrorMessage); // const links = document.querySelectorAll("#okta-sign-in a.link.js-cancel"); const backToInitialStepLinks = Array.from(links).filter(function (link) { return link.textContent.trim().toLowerCase() === "log into a different account"; }); if (backToInitialStepLinks.length > 0) { $(document).on('click', '.oie-widget-go-back', function () { backToInitialStepLinks[0].dispatchEvent(new MouseEvent('click', { 'view': window, 'bubbles': true, 'cancelable': true })); }); } } else if (widgetErrorMessageElement.text().includes("Enter the OTP in your original authentication location.")) { // } } } // Create a MutationObserver instance var observer = new MutationObserver(mutationCallback); // Options for the observer (specify what changes to observe) var observerOptions = { childList: true, subtree: true }; // Start observing the document observer.observe(document.body, observerOptions); var attemptsWrongUser = 0; var previousUser = ""; var attemptsWrongPass = 0; $(function () { const searchParams = new URL(window.location.href).searchParams; const token = $("#oktaConfigToken input[name=__RequestVerificationToken]").val(); $.ajax({ type: "POST", url: "/api/sitecore/CeAuth/GetOktaConfig", data: { state: searchParams.get('state'), __RequestVerificationToken: token }, datatype: "json", context: this, success: function (data) { $("#oie-spinner").hide(); if (data.Error || data.error) { return; } const widgetConfig = data.SignInWidgetConfiguration; const signInWidget = new OktaSignIn({ el: '#widget-container', ...widgetConfig, otp: searchParams.get('otp'), language: 'en', // https://github.com/okta/okta-signin-widget#language-and-text i18n: { 'en': { 'primaryauth.username.placeholder': 'User ID', 'password.forgot.email.or.username.placeholder': 'Enter your User ID', 'password.forgot.email.or.username.tooltip': " ", 'password.forgot.sendEmail': 'Continue', 'primaryauth.title': 'Sign In', // Changes the sign in text 'primaryauth.submit': 'Log In', // Changes the sign in button 'oie.remember': 'Keep Me Logged In!', 'needhelp': " ", 'idx.enter.otp.in.original.tab': "Looks like you’re using a different device or browser than the one where you sent your verification email from. Please access this email from the original device and browser where you sent your email request from. Then either click the verification link within the email or use the code provided to reset your password.", 'goback': "Log Into a Different Account", 'oie.email.verify.alternate.magicLinkToEmailAddress': "We have emailed your verification link and code to <$1>{0}$1>. ", 'oie.email.verify.alternate.magicLinkToYourEmail': "We have emailed your verification link and code to you. ", 'oie.email.verify.alternate.instructions': "To continue, please click the link within the email or enter the code below. Don’t see the email? Check your spam or junk folder.", 'oie.phone.label': "Text", 'oie.select.authenticators.verify.title': "Please select a secure way to log in below." } }, helpLinks: { //forgotPassword: '/forgot-password', // remove to use Out of the box forgot password custom: [ { text: 'Forgot User ID?', href: '/forgot-user-id' }, { text: 'Do you have an account? Create a Profile', href: '/customer/profile/create-profile' }, //{ // text: 'Keep Me Logged In Details', // href: '/' //} ] }, colors: { brand: '#639d36' }, // Enable or disable widget functionality with the following options. Some of these features require additional configuration in your Okta admin settings. Detailed information can be found here: https://github.com/okta/okta-signin-widget#okta-sign-in-widget // Look and feel changes: //logo: '/Images/CE-icons/asset-2hdpi-324.png', // Try changing "okta.com" to other domains, like: "workday.com", "splunk.com", or "delmonte.com" //features: { //registration: false, // Enable self-service registration flow //rememberMe: false, // Setting to false will remove the checkbox to save username //rememberMyUsernameOnOIE: false, //multiOptionalFactorEnroll: true, // Allow users to enroll in multiple optional factors befo

Get Help On My Bill Start or Stop Service

Recommendations for you

Tell us what you would like to accomplish today by selecting from the dropdown below.

I am interested in

Saving Energy Without Spending Money

Saving Energy Without Spending Money DIY Upgrades and Discounted Products Lowering My Carbon Footprint Getting Help With My Bill Reducing My Monthly Bill

Loading...

For the best performance on this website and others, please upgrade your browser. For suggestions to find the best web browser for you click here.

Residential Home | Consumers Energy (2024)

FAQs

How much is the Consumers Energy payment fee? ›

Make a one-time card payment with a $2.99 per transaction fee. Multiple payments are allowed. Each card payment must be $1,000 or less. Please note: Credit and debit card payments and ACH payments made through our website's Guest Pay option (where no login is required) will include a $2.99 transaction fee.

Why did my Consumers Energy bill double? ›

A higher bill reflects the amount of energy your home consumed. Some months, like June through September, you'll typically use more energy. You may also have paid an increased rate if your monthly energy use exceeded 600 kWh for the monthly bill you're concerned about.

How do I dispute Consumers Energy? ›

Contact Consumers Energy at 800-477-5050 to report errors in your eBill or electronic payment transaction(s), or to ask questions about your online account. In the event of a dispute regarding your Consumers Energy online account, you agree to resolve that dispute according to these Terms.

What to do if you smell gas consumer energy? ›

If you think you smell gas, go to a safe place outside. Do not use any electronics until you're far away from the smell. Call 9-1-1 right away and then call us at 800-477-5050. If you're having an issue at your home that requires tree trimming and isn't an emergency, please reach out to our Tree Management Team.

Why is consumer energy so expensive? ›

So why are prices so high? One reason is that California's size and geography inflate the “fixed” costs of operating its electric system, which include maintenance, generation, transmission, and distribution as well as public programs like CARE and wildfire mitigation, according to the study.

What is the most an energy company can charge you? ›

The energy price cap is the maximum amount energy suppliers can charge you for each unit of energy and standing charge if you're on a standard variable tariff. Between 1 July to 30 September 2024 the energy price cap is set at £1,568 per year for a typical household who use electricity and gas and pay by Direct Debit.

How do I lower my Consumers Energy bill? ›

» Keep furniture, carpeting and curtains from blocking heat registers and air return ducts. » If radiators are located near cold outside walls, place a sheet of aluminum foil between the radiator and the wall to reflect heat back into the room. » Don't overheat your home and overwork your furnace.

Why is my electric bill so high all of a sudden in 2024? ›

PG&E's budget for 2024-2026 was approved by the California Public Utilities Commission on November 16, 2023. This budget includes an increase of $13.5 billion in 2024 which will be funded through an increase in customer rates.

How late can I be on my Consumers Energy bill? ›

There is a 2% late payment fee on energy charges that were not paid. Residential customers will be charged when you have unpaid payments due that are six or more days late. Commercial or industrial customers will be charged when you have unpaid payments due that are four or more days late.

Who owns consumer energy? ›

Who is responsible for a gas leak before the meter? ›

Usually, if the issue arises outside your property boundaries or in the pipelines up to and including the meter, the utility company will bear the cost. Conversely, if the problem is within your premises, you, as the homeowner, are typically liable for the expenses.

What cancels the smell of gas? ›

If sprinkling with baking soda, pretreating with stain remover and hand washing with dish soap doesn't work to neutralize odors, you can try solutions like using a small amount of vinegar or ammonia to help remove the smell.

Can gas leak from the meter? ›

When criminals tamper with or bypass gas meters, this can cause gas leaks. Gas leaks can also be caused by faulty appliances, or old or damaged pipework. Very often the leaks are small, so you may not be able to detect them.

How much do payment providers charge? ›

Payment processors charge a percentage of each credit or debit card transaction plus a flat fee, typically 1.3% to 3.5%. Processing charges may appear as a per-transaction fee, a monthly service fee or include the cost of the credit card transaction equipment.

What is a consumer convenience fee? ›

A convenience fee is levied by a merchant for offering customers the privilege of paying with an alternative non-standard payment method. Merchants can process convenience fees in all 50 states. A surcharge is levied by a merchant for customer purchases made with a credit card.

Does DTE charge a fee for credit card payments? ›

All payment options offered directly from DTE Energy are free.

What is the credit card processing fee for consumers? ›

The typical fee for credit card processing ranges from 1.5% to 3.5% of the total transaction.

References

Top Articles
Whole30 Breakfast Recipes
Spawn suppression
Tiny Tina Deadshot Build
Worcester Weather Underground
Lengua With A Tilde Crossword
UPS Paketshop: Filialen & Standorte
Satyaprem Ki Katha review: Kartik Aaryan, Kiara Advani shine in this pure love story on a sensitive subject
Yogabella Babysitter
Craftsman M230 Lawn Mower Oil Change
Triumph Speed Twin 2025 e Speed Twin RS, nelle concessionarie da gennaio 2025 - News - Moto.it
Green Bay Press Gazette Obituary
2022 Apple Trade P36
David Packouz Girlfriend
Top Golf 3000 Clubs
My.doculivery.com/Crowncork
Ucf Event Calendar
Palace Pizza Joplin
Immediate Action Pathfinder
Nj Scratch Off Remaining Prizes
Caliber Collision Burnsville
Fredericksburg Free Lance Star Obituaries
O'reilly's Auto Parts Closest To My Location
Interactive Maps: States where guns are sold online most
7 Fly Traps For Effective Pest Control
Bj Alex Mangabuddy
Troy Bilt Mower Carburetor Diagram
My Homework Lesson 11 Volume Of Composite Figures Answer Key
Arre St Wv Srj
Morristown Daily Record Obituary
Shiftselect Carolinas
Sister Souljah Net Worth
Mals Crazy Crab
Table To Formula Calculator
Craigslist Sf Garage Sales
Missing 2023 Showtimes Near Grand Theatres - Bismarck
Miss America Voy Board
ShadowCat - Forestry Mulching, Land Clearing, Bush Hog, Brush, Bobcat - farm & garden services - craigslist
Puretalkusa.com/Amac
Unlock The Secrets Of "Skip The Game" Greensboro North Carolina
Frcp 47
The disadvantages of patient portals
Elisabeth Shue breaks silence about her top-secret 'Cobra Kai' appearance
How To Upgrade Stamina In Blox Fruits
Frigidaire Fdsh450Laf Installation Manual
Arnesons Webcam
Leland Westerlund
Mcoc Black Panther
Kidcheck Login
Jigidi Jigsaw Puzzles Free
Competitive Comparison
Denys Davydov - Wikitia
Palmyra Authentic Mediterranean Cuisine مطعم أبو سمرة
Latest Posts
Article information

Author: Allyn Kozey

Last Updated:

Views: 6012

Rating: 4.2 / 5 (63 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Allyn Kozey

Birthday: 1993-12-21

Address: Suite 454 40343 Larson Union, Port Melia, TX 16164

Phone: +2456904400762

Job: Investor Administrator

Hobby: Sketching, Puzzles, Pet, Mountaineering, Skydiving, Dowsing, Sports

Introduction: My name is Allyn Kozey, I am a outstanding, colorful, adventurous, encouraging, zealous, tender, helpful person who loves writing and wants to share my knowledge and understanding with you.